Executive Edge Outsourcing Services

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Linda Pollender ~ Owner

Executive Edge Outsourcing Services

Schedule a Call: 270-217-0234

Email: executiveedgeservices@gmail.com

Independent contractor – seeking a virtual / remote position, which will utilize over 10-years of experience as a versatile & dedicated office professional.

Experience:

Executive Edge Outsourcing Services (2021- current date)08-01-2021 to current date 

Remote office manager for busy doctor’s office in Florida. Currently managing and implementing office software, while performing as liaison between insurance agencies, clients, and medical providers. Organizing, decision making, & scheduling clients daily while utilizing secure and encrypted material through an EHR cloud management system; and maintaining HIPPA standards. Utilizing MS Office / Word, & Excel for transcription of documentation and spreadsheets, in relation to clinical reports for multiple government and state agencies.

Quality Life Insurance (2020-2024)03-10-2020 to 01-15-2024

Responsible for providing advice, conducting intermediary services between the client(s) and insurance companies. Implementing client relations & identifying customer needs, answering inquiries, and maintaining client records in accordance with state and federal laws.

JFZ Health Solutions, LLC (2017-2020)05-01-2017 – 04-15-2020

Managed & implemented client relations & liaison for the bureau of disability services, for the state of Kentucky and Illinois. Vendor coordinator & liaison for Veterans Evaluation Services of Kentucky, Illinois, & Florida. Training personnel in implementing procedures & utilizing MS word / office & excel for transcription of documentation, for multiple state agencies. Invoicing, organizing, decision making, & scheduling daily; along with training personnel how to use secure / encrypted material and websites, while maintaining HIPPA standards.

Independent Administrative Typist (2009 – 2017)07-01-2009 to 03-30-2017

Combination of remote & in-person office manager for several companies. Managed multiple projects for fast paced businesses while implementing and utilizing MS word, office, outlook, & excel daily. Provided & managed customer relations with multiple agencies. Organization and prioritizing workload across several companies, and scheduling and implementing tasks daily while also maintaining an open and friend environment with upper management. 

Education:

Paducah Technical College

Earned a solid foundation in applications software & accounting. Graduated with a 4.0 GPA.

Skills:

Specializing in strong, verbal communications. Highly organized, while maintaining a team player attitude. Excellent customer service support. Over 10-years of office management & executive management experience.